We help companies in every step of their AI journey by prioritizing data security, data protection and regulatory compliance, and therefore we are also committed to protecting your privacy.
This privacy statement applies to the processing of personal data of our customers, potential customers, partners and website users. In this privacy statement, we explain in more detail:
- How can you contact us
- What kind of personal data we process and where the data is collected from
- How do we process data and on what legal basis
- How long we retain data
- How do we use cookies
- What choices you have in relation to processing of your personal data
- Where data is transferred and disclosed
- How is personal data protected
- How we can make changes to this privacy statement
Please read this privacy statement carefully. Please also note that our website may contain links to third-party services. If you click on these links and go to a third-party service, we encourage you to familiarize yourself with the principles governing the processing of personal data on that page.
1. How can you contact us?
Controller: Dynamico AI Ltd
Business ID: 3394193-1
Contact person: Katarina Engblom, katarina.engblom@dynamico.ai
2. What kind of data do we process and where is the data collected from?
We typically process the following data:
- Basic data: We collect certain basic information of all the representatives of our customers, potential customers and business partners, such as name, email address, phone number, title, information about the organization you represent, such as name, business ID, contact information.
- Payment data: For paid services, we collect details like billing address and payment specifics, such as purchased services.
- Feedback data: We collect information you submit through email, surveys or contact forms on our website.
- Automatically collected data: We collect information about the pages you visit and how you access and use our websites using cookies and similar technologies. This information includes information about the device(s) you use to access our website, including unique device identifiers, IP address, operating system, browser, and cookies. Depending on your device settings, we may also collect information about your geographical location.
With respect to customers and business partners, we obtain the information from the data subject or from the organization the data subject represents. We may also collect the data of potential customers from public sources, such as the trade register, company websites or professional profiles, such as LinkedIn, or through contacts received through the website.
3. How do we process data and on what legal basis?
We process data for the following purposes:
- Delivery of services and management of contractual relationship: We process the data you provide in order to fulfil the contract we have entered into with you or the organization you represent. We cannot communicate with you in contractual matters, manage your customer account or invoice our services without processing personal data. This processing is based on our legitimate interest which relates to the contractual relationship with the organization you represent.
- Marketing: We process your data for marketing purposes on the basis of our legitimate interest. Marketing and advertising, such as targeting advertising with the help of cookies, may also be based on your consent.
- Business development: We process your data to develop our business and services. This processing is based on our legitimate interest.
- Legal obligations: We may be obliged to retain some of your personal data in order to comply with accounting legislation. In this case, the processing is based on compliance with a legal obligation.
- Ensuring data security and investigating misuse: We process data to ensure data security. We also occasionally need to use the data to prevent and investigate misuse. For example, automatically collected log data allows us to monitor and investigate the actions of the user of the information system in accordance with our legitimate interest.
- Safeguarding our rights: We may need to process personal data in order to assert or defend a legal claim or to resolve disputes amicably. This processing is based on our legitimate interest.
Insofar the processing is based on legitimate interest, we consider that the processing benefits both you and us. The processing of personal data enables you to receive relevant information about our contract or services and to ensure that our services are safe to use. Taking into account the nature and purpose of the data, we consider that the processing does not conflict with your fundamental rights or freedoms. You can object to marketing at any time. You can object to other processing based on legitimate interest on grounds relating to your personal situation as described in section 6.
We do not make automated decisions that have legal effects or otherwise significantly affect you.
4. How long do we retain data?
We will retain your personal data for as long as necessary to fulfil the purposes described above. The main retention periods are as follows:
- feedback data until the feedback is appropriately processed;
- basic data and account data for the duration of the customer relationship and for a reasonable period thereafter for management of contractual relationship and for business development, after which we use the data for marketing and fulfilling legal obligations as described below;
- for marketing purposes, we typically retain basic data for as long as the information is up-to-date and error-free, and you have not prohibited marketing or requested the deletion of your data; and
- for legal purposes, we store any personal data contained in payment data for seven years in order to comply with accounting obligations.
Automatically data is retained as set out below in Section 5 (How do we use cookies).
Please note that we may retain data if it is necessary for the establishment, exercise or defense of legal claims.
5. How do we use cookies?
We may collect information about the terminal device of the user of our services by means of cookies and other similar technologies. A cookie is a small text file that the browser saves on the user’s device. Cookies contain a numerical identifier that allows us to identify and count the browsers that visit our site.
We use cookies to collect technical information about your terminal device and information about the use of our websites. This information includes, for example: device-related information, such as device type, browser version, screen size, operating system, IP address, a unique cookie or mobile ID, information about the use of online services, such as page loads, time and duration spent in the online services, navigation in the online services or content seen, information about websites opened through customer or marketing communications and information about your geographical location.
We may use session cookies, which expire when the user closes the web browser, as well as persistent cookies, which remain on the user’s device for a certain period of time or until the user deletes them. The validity period of persistent cookies and the retention period for the data collected with cookies typically varies from a few months to a few years.
So-called first-party cookies are set by the website displayed in the address bar. In addition to these, our website uses so-called third-party cookies, such as advertising technology providers’ and social media services’ cookies.
We classify cookies according to their purpose as follows:
- Necessary cookies: These cookies are necessary to use our services and their functions, for example to log in or to remember your cookie consent choices. These cookies are always enabled.
- Analytics cookies: These cookies provide us with information about how our website is used. For example, we use Google Analytics for website traffic analysis. Google sets a cookie with a randomly generated ClientID in your browser to track website behaviour. This information is important to us for improving the user experience and determining website effectiveness.
- Advertising cookies: These cookies are used to target advertising elsewhere on the Internet. As a rule, advertising cookies are third-party cookies. Some of these third parties process data as independent data controllers, and you can find more information about the processing of personal data in their privacy policies. We, for example, partner with Leadfeeder and Meta to reach audiences that might be interested in our services.
You can give your consent to the use of cookies in the cookie settings of the website. You can refuse or withdraw your consent at any time.
6. How can you influence the processing of your personal data?
To the extent permitted and required by law, we enable you to exercise the rights described below:
- Right of access: You have the right to obtain confirmation that personal data concerning you is or is not being processed. If your personal data is processed, you have the right to access the personal data, provided that the access does not adversely affect the rights and freedoms of others.
- Right to rectification and erasure: At your request, we will rectify or erase personal data that is incorrect, incomplete or unnecessary for the purpose of processing. The data will not be erased if it is necessary, for example, for the establishment, exercise or defense of legal claims.
- Right to data portability: You may also choose to have the personal data you have provided transferred to yourself or to a third party in machine-readable format provided that we process such data automatically on the basis of your consent or contract with you.
- Right to withdraw consent: You can withdraw your consent at any time.
- Right to object and restrict: You can object the disclosure and processing of your data for direct marketing purposes and related profiling at any time. In addition, you can object to processing based on legitimate interest on grounds relating to your particular situation. In such a situation, for example, processing is restricted for the time necessary to assess the grounds for objecting to the processing. Processing may also be restricted, for example, if you contest the accuracy of the personal data, in which case the processing will be restricted for a period during which we can verify the accuracy of the data. If there are compelling legitimate grounds for the processing that override your rights or freedoms, or if the processing is necessary for the establishment, exercise or defense of legal claims, we will contact you to continue processing the data.
- Right to lodge a complaint: You can lodge a complaint with a public authority if your personal data has been processed in breach of this privacy statement and the applicable law. The contact details of the supervisory authority, the Finnish Data Protection Ombudsman, can be found at: www.tietosuoja.fi.
To exercise the rights described above, please contact us at the address in section 1. We will ask you to verify your identity so that we can ensure that the information is not disclosed to a person other than the data subject himself/herself.
7. Where is data transferred and disclosed?
We use subcontractors in the processing of data, in which case we guarantee through contractual arrangements that the data is processed in accordance with the legislation in force at any given time. If we transfer data outside the EU or EEA, we ensure an adequate level of protection of personal data, for example, by using EU standard contractual clauses or relying on the EU – US Data Privacy Framework.
We do not disclose data to third parties for their own, independent purposes except in the following cases:
- Authorities: We may disclose personal data as required by the competent authorities and based on the legislation in force at the time.
- Business transactions: If we sell or otherwise reorganize our business, personal data may be disclosed to buyers and their advisors.
- Debt collection and legal claims: We may disclose your data to selected partners for the purpose of collecting our claims and for the exercise and defence of legal claims.
- Consent: With your consent, we may disclose your personal data to our partners.
8. How is your data protected?
We use appropriate technical and organizational data security measures to protect personal data against unlawful processing. Such means include the use of firewalls and encryption technologies, appropriate access control, limited access rights, instruction of personnel involved in the processing of personal data, and careful selection of subcontractors.
9. How can we make changes to this privacy statement?
We are constantly developing our services and may change this privacy statement. The changes may also be based on changes in legislation or official guidelines. We recommend that you review the contents of the privacy statement regularly.
This privacy statement was created on 24.4.2024 when the company operations were publicly launched.